Campus App Connects Students to Mental Health Resources

SUNY Oswego was an early adopter of the Thriving Campus application, a program that connects students with counseling
services and which SUNY Chancellor Jim Malatras announced would be adopted throughout the State University system as
part of a comprehensive plan to expand access to mental health services to every student at SUNY’s 64 campuses.

Thriving Campus is a HIPAA-compliant web application that breaks down the barriers to getting help by bridging the gap between campus counseling services and local mental health and wellness service providers.

“The Thriving Campus App will expand the mental health services we offer to students in need during this most difficult
time as they navigate living and learning amidst a global pandemic,” said SUNY Oswego President Deborah F. Stanley.

When campus counseling centers determine that a student needs more specialized, long-term care, the easy-to-access, mobile-friendly Thriving Campus App facilitates the handoff to a licensed local provider. Providers manage their own profiles, posting up-to-date information on their specializations and time availability. Their profiles are hidden if they are not accepting new patients, breaking down a frequent barrier to services by preventing students from reaching out, being turned down, getting frustrated and ultimately abandoning their search.

The Thriving Campus directories are customized by college. They also include a help guide that provides tips on insurance and choosing a provider, as well as a voicemail script that puts students at ease reaching out. Colleges can also utilize the
app to create custom provider lists based on specific treatment needs.

To learn more and view connected mental health providers in the area, visit oswego.thrivingcampus.com.

For more information on SUNY Oswego’s mental health services, visit oswego.edu/counseling-services.

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